[handle=1][parent=0][links=0][children=11][hautonum=12][hglossary=18] [handle=11][parent=0][links=0][handles=13] [handle=15][parent=0][links=0][handles=25 26 27 28 29 30 31 32 33 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 51 52 53 54 50] [handle=13][parent=1][links=0][name=WorkSheet1][workspace=14][children=15][diagramtype=1] [handle=14][parent=0][links=0][units=101][papertype=3][papersize=21.590000 27.940001][margins=1.000000 1.000000 1.000000 1.000000][showpage=true][metric=false][hruler=true][vruler=true][workspacesize=39.180000 25.940001][showgrid=true][gridsize=1.270000 1.270000] [handle=25][parent=13][links=0][linetype=0][lineweight=0][name=INJ][text=Customer is unhappy.][story=][number=1][shapetype=8][fillstyle=0][entitytype=10][displaynum=false][displayname=true][displayborder=true][rect=2471.000000 1530.086548 300.000000 155.826813] [handle=27][parent=13][links=0][linetype=0][lineweight=0][name=E][text=Service is sloppy.][story=][number=2][shapetype=2][fillstyle=0][entitytype=7][displaynum=true][displayname=true][displayborder=true][rect=1777.000000 624.086548 300.000000 105.826820] [handle=29][parent=13][links=0][linetype=0][lineweight=0][name=E][text=Product fails.][story=][number=3][shapetype=2][fillstyle=0][entitytype=7][displaynum=true][displayname=true][displayborder=true][rect=1102.000000 629.000000 300.000000 105.826820] [handle=31][parent=13][links=0][linetype=0][lineweight=0][name=E][text=Billing and Pricing is a problem.][story=][number=4][shapetype=2][fillstyle=0][entitytype=7][displaynum=true][displayname=true][displayborder=true][rect=1790.000000 2478.921387 300.000000 144.156891] [handle=33][parent=13][links=0][linetype=0][lineweight=0][name=E][text=Transportation too slow or fails to deliver][story=][number=5][shapetype=2][fillstyle=0][entitytype=7][displaynum=true][displayname=true][displayborder=true][rect=963.000000 2467.756592 394.000000 188.486969] [handle=54][parent=13][links=0][linetype=0][lineweight=0][name=][text=][story=][number=1][shapetype=3][fillstyle=0][entitytype=25][displaynum=false][displayname=true][displayborder=true][rect=298.000000 260.000000 78.000000 78.000000] [handle=37][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=Our people lack uniforms.][story=][number=1][shapetype=1][fillstyle=0][entitytype=0][displaynum=true][displayname=true][displayborder=false][rect=1487.000000 1109.796875 332.000000 121.406250] [handle=39][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=Poor Training.][story=][number=2][shapetype=1][fillstyle=0][entitytype=0][displaynum=true][displayname=true][displayborder=false][rect=1526.000000 1328.699951 332.000000 121.406250] [handle=41][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=We cannot accept credit cards.][story=][number=3][shapetype=1][fillstyle=0][entitytype=0][displaynum=true][displayname=true][displayborder=false][rect=1525.000000 1959.699951 332.000000 159.406250] [handle=43][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=Every Driver uses his/her own vehicle.][story=][number=4][shapetype=1][fillstyle=0][entitytype=0][displaynum=true][displayname=true][displayborder=false][rect=860.000000 1954.699951 332.000000 159.406250] [handle=45][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=Product arrives cold - unacceptable.][story=][number=5][shapetype=1][fillstyle=0][entitytype=0][displaynum=true][displayname=true][displayborder=false][rect=875.000000 1093.000000 332.000000 159.406250] [handle=47][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=Product defective at the source - poor process QC.][story=][number=6][shapetype=1][fillstyle=0][entitytype=0][displaynum=true][displayname=true][displayborder=false][rect=893.000000 1284.459595 332.000000 212.486969] [handle=48][parent=13][links=0][linetype=0][lineweight=2][name=Comment][text=\r\n][story=][number=1][shapetype=1][fillstyle=0][entitytype=2][displaynum=false][displayname=true][displayborder=true][rect=2820.000000 577.000000 930.000000 1683.826782] [handle=49][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text= Example of a Fishbone Diagram\r\n ---------------------------------------------\r\n\r\n\r\nThis WorkBook contains a single WorkSheet that illustrates a simple diagram spanning two pages of standard size paper.\r\n\r\n][story=][number=107][shapetype=1][fillstyle=0][entitytype=2][displaynum=false][displayname=true][displayborder=false][rect=2924.000000 661.339844 772.000000 1008.147095] [handle=50][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=Transformation LogicTree (TLT)\r\n\r\n(C) 2006-7 Transformation Logic Tree, Inc.\r\n\r\nAll rights reserved.][story=][number=108][shapetype=1][fillstyle=0][entitytype=2][displaynum=false][displayname=true][displayborder=false][rect=2965.000000 1722.096313 673.000000 278.807281] [handle=51][parent=13][links=0][linetype=0][lineweight=0][name=Comment][text=T\r\nL\r\nT][story=][number=1][shapetype=1][fillstyle=0][entitytype=0][displaynum=false][displayname=true][displayborder=false][rect=307.000000 327.421570 53.000000 151.156891] [handle=26][parent=13][links=0][linetype=0][lineweight=2][endpoints=1100.000000 1609.000000 2471.000000 1608.000000][anchors=0 25][connectortype=1][arrowheads=0 0][forcedock=false false] [handle=28][parent=13][links=0][linetype=0][lineweight=2][endpoints=2128.250000 1608.250000 1927.000000 729.913330][anchors=26 27][connectortype=1][arrowheads=0 0][forcedock=false false] [handle=30][parent=13][links=0][linetype=0][lineweight=2][endpoints=1442.750000 1608.750000 1252.000000 734.826782][anchors=26 29][connectortype=1][arrowheads=0 0][forcedock=false false] [handle=32][parent=13][links=0][linetype=0][lineweight=2][endpoints=2128.250000 1608.250000 1940.000000 2478.921387][anchors=26 31][connectortype=1][arrowheads=0 0][forcedock=false false] [handle=35][parent=13][links=0][linetype=0][lineweight=2][endpoints=1160.000000 2467.756592 1442.750000 1608.750000][anchors=33 26][connectortype=1][arrowheads=0 0][forcedock=false false] [handle=36][parent=13][links=0][linetype=3][lineweight=1][endpoints=1819.000000 1170.500000 2027.625000 1169.081665][anchors=37 28][connectortype=1][arrowheads=0 0][forcedock=true false] [handle=38][parent=13][links=0][linetype=3][lineweight=1][endpoints=1858.000000 1389.403076 2077.937500 1388.665771][anchors=39 28][connectortype=1][arrowheads=0 0][forcedock=true false] [handle=40][parent=13][links=0][linetype=3][lineweight=1][endpoints=1857.000000 2039.403076 2034.125000 2043.585693][anchors=41 32][connectortype=1][arrowheads=0 0][forcedock=true false] [handle=42][parent=13][links=0][linetype=3][lineweight=1][endpoints=1192.000000 2034.403076 1301.375000 2038.253296][anchors=43 35][connectortype=1][arrowheads=0 0][forcedock=true false] [handle=44][parent=13][links=0][linetype=3][lineweight=1][endpoints=1207.000000 1172.703125 1347.375000 1171.788330][anchors=45 30][connectortype=1][arrowheads=0 0][forcedock=true false] [handle=46][parent=13][links=0][linetype=3][lineweight=1][endpoints=1225.000000 1390.703125 1395.062500 1390.269165][anchors=47 30][connectortype=1][arrowheads=0 0][forcedock=true false] [handle=52][parent=13][links=0][linetype=0][lineweight=1][endpoints=260.000000 322.500000 352.299988 431.063599 288.700012 419.863770 283.000000 483.500000][anchors=0 0 0 0][connectortype=4][arrowheads=0 0 0 0][forcedock=false false false false] [handle=53][parent=13][links=0][linetype=0][lineweight=1][endpoints=363.000000 483.500000 360.800049 421.963623 361.199951 367.963623 421.000000 327.500000][anchors=0 0 0 0][connectortype=4][arrowheads=0 0 0 0][forcedock=false false false false] [handle=12][parent=0][links=0][nextdiagramnum=1] [handle=18][parent=0][links=0][toc=true]